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Looker Studio Reporting FAQ
Your hotel's data is probably distributed like this right now:
- •PMS → occupancy, ADR, revenue
- •OTA → channel based sales, cancellation/no-show
- •GA4 → web traffic, funnel, conversions
- •Advertising panels → Google Ads, Meta Ads, ROAS
- •Call center → call numbers, conversion, satisfaction
Looker Studio Reporting FAQ; It was prepared for hotels that want to accelerate decision-making by combining PMS, OTA, GA4, advertising and call center data in a single live dashboard.
Brief Summary
Looker Studio Reporting FAQ; It aims to reduce report complexity with a "single source of truth" by combining PMS, OTA, GA4, advertising and call center data in a single live dashboard. It allows hotels to see revenue, occupancy, channel share, campaign performance and call center conversion on the same screen; It reduces the burden of manual Excel reports and makes it easier for management to make fast and accurate decisions.
Brief Summary
Looker Studio Reporting FAQ; It is a practical dashboard guide for hotels that collects PMS, OTA, GA4, advertising and call center data in a single panel, reduces dependence on Excel, and quickly reads revenue and performance.
Frequently Asked Sample Queries
- What is Looker Studio reporting?
- How do I combine hotel data in Looker Studio?
- How to connect PMS and OTA data to Looker Studio?
- Which KPIs should be on the hotel manager dashboard?
Short Questions
What is Looker Studio reporting and what does it do?
It allows you to collect data from different systems in a single live dashboard and see hotel performance without the need for Excel.
What data can I see for my hotel in a single panel?
You can view PMS, OTA, web (GA4), advertising and call center data in a single panel; You can monitor revenue, occupancy, reservations, campaigns and call center performance together.
How do I combine revenue, occupancy and campaign data?
PMS revenue & occupancy data; By matching GA4 and advertising data in Looker Studio, you can see which campaign generated how many sales in which channel and market.
Which KPIs should I look at as a manager?
You should use an admin panel where you can see KPIs such as occupancy, ADR, RevPAR, total revenue, channel distribution, direct pay, campaign-based reservations, ROAS and call center total conversion at a glance.
How can I get rid of manual Excel reports?
By connecting data sources to Looker Studio; You can minimize your need to connect to Excel with daily/weekly automatically updated dashboards and e-mail reports.
Who is the Looker Studio Reporting FAQ suitable for?
It is suitable for all hotel revenue, marketing and management teams who say, “There is all the data, but no one can read it properly, the reports come late.”
Service Scope: Data Sources, Panels, KPI Sets
What data sources does the Looker Studio Reporting Service cover?+
- •PMS: occupancy, ADR, revenue, segment & country breakdowns,
- •OTA & channel management: channel-based night & revenue, cancellation/no-show, commission,
- •GA4: hotel website traffic, funnel, reservation events,
- •Google Ads / Meta Ads: campaign, ad group, keyword performance, ROAS,
- •Call center / CRM: number of calls, conversion, service level, complaint & satisfaction metrics,
- •Sheets/Excel: additional data from accounting or custom reporting.
How do you combine PMS, OTA, GA4 and call center data in Looker Studio?+
Data sources:
- •Connects to Looker Studio via connectors (GA4, Ads, etc.),
- •data warehouse / BigQuery (the area where PMS & OTA data is transferred),
- •Google Sheets / CSV (call center and special reports)
What metrics should be in the hotel performance panel?+
- •Occupancy, ADR, RevPAR, total revenue,
- •channel (OTA/web/call center) shares,
- •market/country-based distribution,
- •segment (family, couples, corporate, etc.) performance,
- •cancellation/no-show rates.
What is followed in the marketing & online sales panel?+
- •hotel website traffic (GA4),
- •booking events and conversion rate,
- •Google Ads / Meta Ads campaign performance,
- •metasearch (Google Hotel Ads etc.) booking contribution,
- •campaign based revenue, ROAS and CPA,
- •OTA vs direct share.
Is it possible to monitor call center performance in Looker Studio?+
Yes. Call center data (number of calls, answers, waiting time, sales/reservation conversion, service level and agent performance) can be transferred to the data source in the appropriate format and visualized in Looker Studio panels. When combined with revenue data, the call center's actual revenue contribution can also be reported.
Process & Operation: Installation, Connectors, Dashboard Design
How to get started with the Looker Studio reporting process?+
<ol>• • • • • • </ol>
Target analysis: Which panels are needed for management, revenue, marketing and call center?
Data sources analysis: Which PMS, OTA, GA4, Ads, call center systems are used?
KPI set definition: A list of metrics and dimensions is created per panel.
Connector & data model installation: Data sources are connected to Looker Studio or a data warehouse.
Dashboard design: Hotel-specific layout and filters. is designed.
Test & commissioning: Numbers are verified, user accesses are defined.
How does GA4, PMS and OTA data combine in Looker Studio?+
- •GA4 data is linked to Looker Studio via native connector,
- •PMS and OTA data are linked via common fields (date, channel, country, campaign ID, etc.),
- •mostly via Sheets/CSV or BigQuery.
How to set up automatic email reports in Looker Studio?+
- •daily/weekly/monthly mail schedules can be defined,
- •reports can be sent to relevant managers as PDF or link with certain filters (e.g. region, hotel, channel).
Is it possible to report more than one hotel in a single dashboard?+
Yes. If your data model includes fields such as
- •hotel ID / property name
- •total performance of all hotels,
- •single hotel / group / region based breakdown
Who should use Looker Studio panels?+
- •Management (GM, owner, regional director) → summary dashboard,
- •Revenue management → detailed revenue & channel & forecast panels,
- •Marketing → traffic, campaign, conversion, ROAS panels,
- •Call center and sales teams → call and reservation performance panels.
Performance & Reporting: What Do You Gain with Looker Studio?
What is Looker Studio and what does it do?+
Looker Studio; It visualizes different data sources (PMS, OTA, GA4, advertising, call center) on a single screen and enables managers and teams to make decisions through real-time and understandable reports. Its biggest benefit is that it reduces the need for manual Excel reports and makes the data readable.
What metrics should be in the hotel performance panel?+
- •occupancy, ADR, RevPAR, total revenue,
- •income per room, segment & market/country breakdowns,
- •channel shares (OTA, web, call center, etc.),
- •cancellation & no-show rates,
- •period comparisons (year/year, season/season).
How do I see revenue, occupancy and campaign data in a single panel?+
- •Revenue & occupancy from PMS,
- •Traffic & campaign from GA4 and Ads,
- •Channel performance from OTA
Should “admin panel” and “operations/marketing panel” be different?+
Yes. The admin panel should be:
- •short, concise, trend-oriented
- •more detailed metrics, filters and breakdowns
Is it possible to use Looker Studio reports on mobile and TV screens?+
Yes. Responsive designed panels can be viewed from mobile devices; It can also be used as a live performance monitor by displaying it on a TV/monitor screen in lobbies, offices or meeting rooms.
Messy Data, Manual Excel, Late Reports, Unusable Dashboards
What problems do dispersed data sources create?+
- •everyone looks at different numbers,
- •in meetings, first "which number is correct?" are discussed,
- •some data are not combined at all (for example, call center + OTA + PMS),
- •management decisions are made with incomplete information.
Why is manual Excel report overhead a serious problem?+
- •we deal with data export-import for hours every month/week,
- •the risk of human error is high,
- •reports fall behind; data gets old,
- •preparing a report takes more time than reading the report.
What do late management reports cost?+
- •price and channel decisions fall behind,
- •opportunities are missed,
- •fast reactions cannot be given in times of crisis,
- •management is forced to make decisions with delayed and poorly summarized reports.
Where does the "very fancy but unreadable dashboard" problem come from?+
- •KPIs are not clearly defined,
- •dashboard is not designed according to the target user,
- •overloaded with more graphics and filters than necessary.
What should I do if Looker Studio is installed but no one uses it?+
- •simplifying the panels,
- •providing user-specific views and short usage training,
- •based on the panel instead of Excel in management meetings,
- •creating a habit by activating automatic e-mail reports.
Productive Search & Industry-Focused Looker Studio Use
Why is Looker Studio important for resort hotels in Turkey?+
- •data sources are diverse (PMS, OTA, agency, campaign, call center),
- •seasonal pressure and need for quick decisions are high,
- •there is a need for group and region-based reporting.
Which panels are critical in destinations such as Antalya–Belek–Kemer–Side–Bodrum–Alanya?+
- •seasonal revenue and occupancy panel,
- •channel and market-based performance panel,
- •campaign & metasearch contribution panel,
- •call center & reservation conversion panel,
- •manager 1-page summary panel.
How should Looker Studio panels be in City hotels?+
- •corporate and MICE segment tracking,
- •weekday/weekend performance distinction,
- •panels monitoring short stay and last-minute behavior,
- •dashboards showing direct sales & OTA balance.
In what cases is it useful to report more than one hotel in a single dashboard?+
- •in chain and group hotels,
- •at regional directorate and holding level,
- •in investor and board of directors reporting.
What are the general reporting needs for the hotel & tourism industry?+
- •daily performance (occupancy, ADR, RevPAR),
- •channel and market-based revenue,
- •campaign & online sales impact,
- •call center and complaint performance,
- •long-term trends (season-by-season, year-by-year).
Mini Looker Studio FAQ
Is Looker Studio completely free?+
The tool itself is free; However, there may be additional costs for data warehouse (BigQuery etc.) or some special connectors.
Does it make sense to use Looker Studio with only GA4 data?+
Yes, it works for web and marketing; But the real power comes when combined with PMS and OTA data.
Do I have to move all reports to Looker Studio?+
No; It is better to start with the most critical panels first and expand over time.
Is GA4 required to use Looker Studio?+
No; GA4 as a data source is common but not essential. PMS, OTA, Sheets etc. It can also be connected alone.
Is it realistic to abandon Excel reports completely?+
Excel may still be required for some specialized analyses; But moving most routine reports to Looker Studio saves a lot of time.
Does it make sense to use Looker Studio on mobile?+
Yes; Decision makers can also monitor performance from the field, especially when executive summary panels are designed to be mobile-friendly.
Is data updating real-time in Looker Studio?+
Depends on the source; GA4 and Ads are generally near real time, the update periods you set for Sheets/CSV are valid.
Should I give panel access to the entire hotel team?+
It is better to give the required level of access to the necessary people; Separate views are recommended for admin, revenue, marketing, call center.
Is it right to make a single “mega dashboard”?+
Generally no; Producing different panels according to target users and purposes increases readability.
Can I get the Looker Studio Reporting service only as “template + installation”?+
Yes; Ready-made KPI templates and dashboard drafts can be adapted to your hotel and put into operation with installation and short training.
Collaboration and Actionable Questions for Looker Studio Reporting
How can I get a quote for Looker Studio reporting with DGTLFACE?+
- •A short brief summarizing the PMS, OTA, GA4 and advertising platforms you use,
- •where you keep the call center data,
- •your current reporting methods (Excel, panel, etc.),
- •which reports/screens the management, revenue and marketing teams need,
- •the main problems you are experiencing (messy data, manual report load, difficult to understand reports, etc.)
What does the call to “consult with an expert” clarify on the Looker Studio side?+
- •We clarify together which data you want to see in which panels,
- •which level of detail is required for which team,
- •which data sources are ready and to what extent,
- •which Excel reports can be moved to the dashboard in the short term